Sunday, December 8, 2019

Management of Organization Organizational Behaviour

Question: Discuss about theManagement of Organizationfor Organizational Behaviour. Answer: Introduction Organizational behaviour refers to the interaction between the people of an organization. This helps to run the business efficiently and manage the workforce of the organization. Workplace diversity is the difference in between people in a particular organization. In view of Alyn and Segal (2015) diversity can include the race, age, gender, personality, ethnic group, tenure, education, cognitive style, organizational function and background. To complete the assignment, Eastern health Alliance is selected, which is a health care organization. The organization was established in 2011 in Singapore that work for the people who are suffering from stroke, heart, lung, diabetes and cancer disease (Easternhealth.sg. 2017). However, the organization is trying to develop the organization behaviour and the workplace diversity. The assignment focuses on the characteristics of workplace of Eastern health Alliance. Workplace diversity is of many types and has various levels that are discussed in the assignment. The organization can apply various diversity management strategies for the development of the organizational behaviour. Characteristic of Workforce Mutual Trust: The base of Eastern health Alliance is the trust. The main reason of the success of the organization is the best communication skills and the performance of the employees. In view of Lane et al. (2015), the high level of performance does not require the directions at every step. Job and the Career Satisfaction: According to Boulton et al. (2014), every employee needs job satisfaction that helps them to give their best performance and satisfy the career. For the workforce in an organization, it is very necessary to retain the eligible and efficient staffs. However, Eastern health Alliance provides various facilities in workforce management to retain the staffs. Credible Leadership: Workforce needs high quality leadership that help an organization in development (Boulton et al. 2014). In Eastern health Alliance the leaders try to implement innovative ideas to develop the treatment procedure and therefore the service quality. Better Performance: Lane et al. (2015) mention that the employee engagement has a strong relationship with the better performance. It decides the engagement, dedication, measurement and the involvement of the employees. In case of Eastern health Alliance, the employees try to develop their skills and put the experience on work. Problem Solving Attitude: The efficient leader should have the ability to solve the problems of the organization and workforce. As mentioned by Lane et al. (2015), the problem solving attitude provides strength to an efficient employee. The employees of Eastern health Alliance have positive attitude to their responsibilities and workforce of the organization. Focused and Keen Attitude to take Challenges: The workforce should be focused and organized. The workforce should have the ability to take the challenges and so that the problems can be solved (Boulton et al. 2014). These workforces help Eastern health Alliance to originate new ideas that can be implemented in the organization and make the organizational behaviour stronger. Level and Type of Diversity in Eastern Health Alliance The main types of diversity that can be managed in an organization are surface level diversity and the deep level diversity. Surface Level Diversity: As opined by Seong et al. (2015) surface level diversity refers to the variation that is noticeable easily like age, race, gender, culture, diversity, disability and language. It is easy to measure the surface level diversity. In view of Trax, Brunow and Suedekum (2015), the important thing of an organization is that the recruiters need to avoid the discrimination and maintain the equality. The performance can be reduced with age; therefore the organization can select new young employees. However, the organization should about the experienced the old employees who made various profits to the organization. In case of Eastern health Alliance tries to avoid the discrimination in the organization and before recruiting new employees like doctors, nurses and other staffs in the health and care department, they provides training. However, the surface level diversity is difficult to change and the discrimination cannot be reduced completely, but can be reduced. Deep Level Diversity: Trax Brunow and Suedekum (2015) stated that deep level diversity cannot be noticed easily and also cannot be measured without the proper communication like verbal and nonverbal communicational behaviour. Every employee can have difference in values, personality, attitude and beliefs. According to Seong et al. (2015), the deep level diversity identifies the differences into surface level diversity. After knowing each other in the work place, people come to know about different perspective of each other and about the deep level diversity. Diversity Management Strategies Diversity management is the process to organize, direct and support the mixture and measurable difference in the organizational performance. Effective diversity management strategies help to reduce the conflict and the problems in the organization (Verma 2014). Hiring Process: To develop the diversity management strategies, the hiring process should be clear and specific. This shows the organizational behaviour that is the strength and weakness of the organization. Education: In the workplace, training is another important thing that helps the new employees to understand the workforce diversity and organizational behaviour (Harris 2015). This training helps the employees to gain knowledge and develop the skills. Policy Review: To develop the organizational behaviour the organizations should review their policies that will help them to increase the workplace diversity (Verma 2014). The developed the communication skills help to develop the policy review system and develop the diversity strategies of the organization. Long Term Strategies: The organization needs a long term strategy that will help the organization to grow in future. This strategy will provide opportunity to the organization to compete in the global market (Harris 2015). Conclusion Based on the above discussion, it can be concluded that the workforce diversity is necessary for an organization like Eastern health Alliance to grow up and manage the organizational behaviour. The employees need to have professional attitude and challenge facing ability. As the organization belongs to the health care sector therefore, they need to develop their organizational polices to make a strong position in the global market. Moreover, the organization should employ efficient employees that will provide noticeable success. References Alyn, J. and Segal, M., 2015. Workforce Diversity--Thinking About Diversity and Inclusion (PDF).Journal-American Water Works Association,107(5), pp.22-23. Boulton, M.L., Beck, A.J., Coronado, F., Merrill, J.A., Friedman, C.P., Stamas, G.D., Tyus, N., Sellers, K., Moore, J., Tilson, H.H. and Leep, C.J., 2014. Public health workforce taxonomy.American journal of preventive medicine,47(5), pp.S314-S323. Easternhealth.sg. 2017. Overview. [online] Available at: https://www.easternhealth.sg/Pages/about-overview.aspx [Accessed 10 Feb. 2017]. Harris, K.L., 2015. Work Force Diversity Management Strategy: A Catalyst for Global Marketing Competitiveness. InProceedings of the 1998 Academy of Marketing Science (AMS) Annual Conference(pp. 241-242). Springer International Publishing. Lane, J.I., Owen-Smith, J., Rosen, R.F. and Weinberg, B.A., 2015. New linked data on research investments: Scientific workforce, productivity, and public value.Research policy,44(9), pp.1659-1671. Seong, J.Y., Kristof-Brown, A.L., Park, W.W., Hong, D.S. and Shin, Y., 2015. Person-group fit: Diversity antecedents, proximal outcomes, and performance at the group level.Journal of Management,41(4), pp.1184-1213. Trax, M., Brunow, S. and Suedekum, J., 2015. Cultural diversity and plant-level productivity.Regional Science and Urban Economics,53, pp.85-96. Verma, A., 2014. Valuing Diversity: Strategies and Implications for organizational success.Prestige International Journal of Management and Research,7(2/1), p.31.

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